Digital Accents, LLC & Theresa G Thornhill art

New client gifts! It's for the birds...and, you!


Policies


How Long Does it Take?

All of my products are made "by Theresa"! I engrave on Thursdays, produce tile, glass and art items on Saturday, and then ship or deliver everything on Tuesdays.  Orders that are placed and have your approval by Wednesday evening will be produced that same week.  Orders placed on Thursday or later will be produced the following week. 

Proofs

A proof will be emailed to you for your approval in 2-3 days after your order is placed. "Design your own" pieces may take a bit longer depending on the requested design.

Shipping Information

Orders can take up to 2-3 weeks to arrive, but many times will arrive earlier depending on holiday seasonality.

We ship our goods to the continental U.S. only. Please contact us directly at tgthornhill@digitalaccents.com if you would like your items shipped elsewhere.

Gift Wrapping

We know how very busy your business life can be! We offer a gift wrapping service so you can utilize your time closing deals---not shopping for bags and bows! 

Simple. Tasteful. EASY!

Deliveries

We can deliver to a Realtor's office if located in Spring, The Woodlands or Conroe. Use coupon code DELIVERTOMYOFFICE at checkout to remove shipping charges.

Returns

Your satisfaction is important to us. Items that are NOT personalized can be returned but only in pristine condition and only for exchange of another item. Shipping will remain the customer's responsibility.

Personalized items are not returnable. Please be sure you have entered your personalization information EXACTLY as instructed.